“ We wanted to express our deepest gratitude for the exceptional support Karen has provided us through our mortgage process. Her expertise, dedication and unwavering patience have made this journey incredibly smooth and stress-free for us. Karen, Thank you for being there every step of the way and for making what could have been a daunting experience a pleasant and manageable one. We truly appreciate all the hard work you've put in to ensure everything went seamlessly. If I could give 6 stars - That still couldn't be enough! ”
Sophie Read-Ellis, Auckland
“ We recently had the pleasure of working with Karen (a 2nd time!) to refinance our home and secure a business loan (this was not a straightforward process, but Karen took on the challenge with professionalism). I cannot express how grateful I am for the outstanding service that we received. Karen is an expert in her field which put our minds at ease during what can be a very stressful process. She went above and beyond to ensure we understood every step of the process. What sets Karen/Mortgage Link Albany apart is their genuine commitment to helping clients. ”
Nishant Narayan, Auckland
“ Karen has been amazing. I have been buying property for over 20 years and am an experienced property investor. In these tough times for borrowers Karen has managed to organise lending where my tried and tested brokers failed. She is knowledgeable, professional, responsive and genuine and has spent hours working for us in her own time, I am a client for life and couldn’t recommend her more. ”
James Usmar, Auckland
“ Karen was an incredible help through the whole process, she was very thorough, patient and knowledgeable. She worked hard to challenge the lenders and ensure we got the best possible rate, I don't know where we would have been without her! ”
Steve Hughes, Warkworth
“ I've been referring clients to Karen for several years now and recently just used her myself. Incredibly efficient, a fantastic communicator whether by phone or email. I have met many mortgage brokers in my 25 years of real estate and Karen is honestly one of the best around. Five-star service every time!! Thanks Karen. Always appreciated. ”
Di Wright - Auckland
“ We bought our first home last July, and we never thought it could be this stressful!
But Karen made us feel like bank stuff was easy to do, making the whole process go smoothly. Not only was she able to find the best interest rate, but she also gave many answers to our questions, insurance recommendations, and step-by-step guides before heading to the bank with all the papers. She was always one step ahead, and we loved that!
My partner and I are very happy and grateful with the service we received from Karen, always clear with all the information, and so accessible at any time, even on weekends.
We highly recommend Karen and her team, always in good faith with their advice and service. They are very professional, fast, efficient, and completely dedicated.
Thanks again for all your help.
”
Fernando and Mariana – Auckland
“ We would definitely recommend Karen to anyone wanting to refinance their mortgage. She was fantastic in helping us to secure low rates with a new provider and getting us a higher amount of lending.
Karen was easy to deal with and was happy to answer any of our questions. We will definitely be contacting Karen for our next property.
”
H and G Riddell – Auckland
“ Karen and Jen were fantastic
Great advise and always willing to help with any questions
Because we really didn’t know what we had to do these lovely ladies made the process easy right up to the last moment when we had to choose options. Highly recommended.
”
A Hobson and M Shortland - Auckland
“ Karen helped us with our first home purchase. It’s a new-build, hence, she worked with us over a couple of months. Karen was very efficient right from the start. She has excellent communication skills. She always replied via email or phone call promptly and explained things thoroughly. We always felt like we were on top of her priority list (we know other clients felt the same). We didn’t have to see her in her office, we only emailed our documents and she processed them ASAP. As both of us do shift works, it was very helpful not to set specific times for meetings. Karen was very good in making things work for us, and now we’re happily settling in our new home.
It was indeed a pleasure working with Karen. She is extremely organized and delightful to talk to. HIGHLY RECOMMENDED!
”
R and D Padayao - Auckland
“ My partner and I just bought our first home with the amazing help of Karen and we couldn't be more thrilled. Karen has been an amazing help and support for us through our journey.
Her replies were prompt and thorough, she went above and beyond to do more research and offer up more information. I have already recommended her to colleagues who have had success with her and I would will definitely keep recommending her.
”
B Neale and F Reed - Auckland
“ We’re absolutely thrilled to be able to get our mortgage and our first home. We couldn’t have done it without Karen’s help. I’ve already recommended Karen to my friends. Thanks again Karen! ”
R and D May - Auckland
“ Thanks, heaps for your helping us secure our first home. You have simplified the whole process for us and made everything much easier. It has been great having your support. ”
Cliff W, Auckland
“ I have shared our experiences with you to others and have often said that you made the whole process simple for us. No one tells people the process for buying a home is often long and arduous (or maybe it was for us in particular) but you walked with us through it all. ”
Richy M, Auckland
“ felt very well looked after, and have no doubt that I received the best possible advice." ”
Elle J, Auckland
“ Thank you Karen for everything. You are truly amazing at what you do. Thank you for being so patient with us but most importantly, thank you for being there every step of the way in securing our first home.
Although our journey in getting our first home was a long one you made the journey a memorable and easy one for us.
We will definitely be sharing our special story with you to others. ”
Maria and Atoy S, Auckland
“ As a first time home buyer we were not sure about what to expect and it looked like quite a daunting task ahead of us. Karen is a pleasure to deal with; she just made it so much easier to work through the process. Her communication is frequent and answered all of our questions and concerns continuously.
She maintains a high level of professionalism whilst making us feel at ease in every step of the process - she became our trusted adviser! ”
Bertie W, Auckland
“ As first home buyers we knew it was going to be tough to get approved to build our own home.
Karen's communication, professionalism, and efficiency throughout the whole process was above and beyond and because of Karen we are now proud homeowners.
Thank you Karen for absolutely everything you have done in helping us pursue our dream of building our own home.
Thank you so much once again we are forever grateful for your service, if you are ever in the area please feel free to stop in and check on progress! ”
Mel R, Papamoa
“ Thank you so much for helping us ride this stressful and emotional rollercoaster, there were a lot of times when I didn't think it was going to happen but eventually it came through and honestly we are 2 of the happiest people on earth right now.
We have appreciated your help so very much and we want to extend our immense gratitude to you. Thank you Karen and we wish you an abundance of blessings. ”
Emily G, Auckland
“ Karen Renwick was recommended to us when we were looking at buying either a larger or second home and I cannot recommend her highly enough. She walked us step by step through our options and then, once we had found a property, through the application process. This had seemed very overwhelming to us but working with her made the whole experience so much less stressful. Her experience, attention to detail and patience in dealing with our ongoing questions was much appreciated and led to a great outcome for us. Karen is an absolute pleasure to work with and we would not hesitate in using her services again. ”
Kerry and Ruth, Auckland
“ As first home buyers, Karen gave us a huge amount of support in organising and understanding our financial options. She gave us a detailed explanation of each step in the process and was always quick to respond via email or call.
Meeting up was very convenient – She came to us at a time that suited, and slowly went through all options. She was successful in securing very low-interest rates for us, which will definitely make a difference in our future finances.
We are very thankful for her help and knowledge in structuring our loan, and would highly recommend her to anyone looking for mortgage advice - We are very glad that we chose Karen to help us! ”
Tom and Lisa, Auckland
“ Karen has been great throughout the process of buying a new home. She was very helpful with seeking the preapproval from the banks, and then with the structuring of my home loan. She is able to break down the numbers simply and ensure that you are informed so you can make the right decision that suits you best. I appreciated her patience and grateful that I could go to her with any questions related to the mortgage application. If you need advice or help with your mortgage application, do give Karen a call. ”
Alice C, Auckland
“ Karen was recommended to us when we decided to buy our first home. Not only did the person recommending Karen speak highly of her, but when agents asked us the name of our mortgage broker, they all knew her and again commented on what an amazing job she does. Karen made buying a house that little bit less stressful. She was incredibly helpful, managed to get a good deal with the bank and ensured things were turned around quickly. Thanks to Karen we are now enjoying making our first house our home. ”
Jade B, Auckland
“ Karen is the most amazing, genuine, hard-working and approachable mortgage adviser I have met. If finance is what you are looking for, she knows it all and looks at ways to save you money, time and heartache. Karen helped us in buying our first home and couldn't have been more helpful. The loan structure we have, we didn't know existed and this should allow us to pay off our mortgage much faster and also be safe in a changing climate. Thank you, Karen, we are most grateful for your help in what was a stressful time. You are a bright star. ”
Manuela W, Auckland
“ I have no hesitation in recommending Karen’s services in providing advice and services in regards to mortgage lending, making the whole process hassle-free. Karen’s communication throughout the process was clear and prompt ”
Rob and Liz, Auckland
“ Karen was very personable and easy to work with overtime. The process from initially seeing Karen to finding the right house took some time and Karen just kept in touch without any obligations. When finally we did find the right property and spoke to Karen she was very helpful and offered good advice and helped us understand what options best suited us. It is quite a daunting task borrowing money for a mortgage with so many choices. Karen helped us take out the guesswork. Karen has also said she would follow up post our settling and moving in to look at alternative options once our fixed-rate terms finish which is a great after service. Very customer-focused. Thanks, Karen for all your hard work on our behalf. ”
Dave and Nicole, Auckland
“ Thanks for helping us purchase our first home! You made a complicated, foreign experience simple and we appreciate all the work that you have done on our behalf (whether it was getting pre-approvals for the auctions, talking us through 'dumb' first homeowner questions, to securing us great rates and providing us with sound financial advice). We'll be sure to recommend you to our friends and family! ”
P and A, Auckland
“ Getting into your first home can be a daunting prospect at the best of times, let alone doing it in the Auckland market on a single income. Where other brokers had given up in the past, Karen did not. Karen was there to answer questions from a first home buyer every step of the way and got me a far better deal than I would have been able to get going to the banks directly. Even once the deal was practically over the line, the good news kept on coming. Should the need arise again, I just wouldn’t use anyone else! ”
Johan. H - Auckland
“ We have recently purchased our dream home & couldn’t recommend Karen highly enough. We do own other properties with mortgages, which we always previously dealt directly with the bank. Initially skeptical of the value a mortgage broker could add to the process and supporting us to achieve our dream, we decided to engage with Karen in our latest venture. We had an extremely positive experience through our purchase. For the first time, we felt like we were not just accepting bureaucratic constraints that would hinder us in our goal, but instead someone who demonstrated an ability to achieve no matter what the system said. Karen worked tirelessly on a complicated case, back and forth with the lender to achieve varying lending offers. Finally securing our loan has left us with absolute confidence in Karen’s ability as a broker. Karen’s service focused solely on providing us with the best possible outcome, which we are so thankful for. ”
D. Matthews - Auckland
“ Fantastic and thorough service. Got us the best deal in town and put in extra hours to meet our short notice deadline. Karen also consolidated much of our existing borrowing into the bargain which will save us thousands.
Definitely, recommend. ”
Simon. S – Auckland
“ Karen has been fundamental on buying my first home ever.
She kept my expectations on how much I was able to afford in relation to my expenditures very real and honest.
There was a lot of paperwork to go through she always was quick getting back to me on the phone or answering my e-mails with thousands of questions as I knew nothing about buying a property.
I would highly recommend it if you are considering buying a property! ”
E. Sanchez – Auckland
“ We can't thank Karen enough! Without her, we certainly would not have our first home now. We trusted in her process and thankfully it all worked out.
Karen was upfront and honest from the start about our chances of being successful. She also advised us about the required documents and also gave a heads up on what to do next before each stage of the application process. We were kept informed by Karen as to how our application was proceeding at each stage of the process, and nothing was too much for her.
We would absolutely, highly recommend Karen to anyone - she will definitely work for you! ”
R. Nair – Auckland.
“ Karen was excellent throughout a very difficult leasehold mortgage purchase. She was organized, responsive, and answered all of our questions, of which there were a lot! We got there in the end and I am very happy with the service that we received from Karen. I would definitely recommend Karen to my friends. ”
Marie and Darren, Auckland
“ It was an absolute pleasure working with Karen she is just marvelous and extremely patient with all of my questions over the last few months. I could not have asked for anyone better than her. I would thoroughly recommend her to anyone I know looking to buy a property in the future needing mortgage advice. ”
Kelley H, Auckland
“ Karen and her team have been really important in our journey to buy a property. From the start, she helped us to understand the options we had, how to be one step ahead during the different stages, and finally, how to get the best deal with the lender.
She is always available to answer our questions (lots of them) and gives us her honest advice. ”
Pablo and Daniela, Auckland
“ We had talked to several different brokers before meeting Karen as we wanted to be sure we were getting the best possible advice. I was sold after the first meeting, and my partner was eager to work with Karen before she'd even met her! We were extremely impressed by the clear, professional, and thorough manner in which she presented our financial position and it made working with her an easy decision. We are beyond thankful for the work that Karen and her team did in helping us secure our first home. As first time buyers, we both felt quite overwhelmed by the process of securing our first property, but Karen was excellent at explaining how everything worked, what all the jargon meant, and what we needed to do at each step of the journey. She was as much a guide through the home buying process as she was a broker for us. We can't recommend her highly enough, in fact, we were recommending her to friends before we had even settled! We will definitely be back when we start hunting for our next home. ”
Cade and Sally, Auckland
“ We were in a fairly uniquely difficult situation in securing lending for our first home. Karen was incredibly helpful, proactive, and understanding throughout the process for us. She was excellent at presenting options as well as explaining what we needed to do in order to meet the lenders' expectations. Organized, responsive, consistently professional, and clear in her answers to all of the questions and, yes, we had plenty. I would highly recommend particularly if you, like us, are looking at first time lending and are unsure of exactly what you can do/get with the amount you have. It fills me with great joy to now own my first home. I owe a debt of gratitude to Karen – thank you Karen ”
Stephen J, Auckland
“ Karen was great support and someone that calmed me through the storms of house buying. She was available to us at all times including the weekends and when we needed quick answers. I would definitely recommend Karen to any buyers, she is 100% professional and approachable. ”
Emma and Nick, Auckland
“ Karen helped me when I needed extra money for expensive home repairs and advice over restructuring my mortgage. She definitely had my best interests at heart. She outlined all the options and suggested the least expensive and best option for me, even though it meant less money for her! I would definitely recommend her to anyone seeking a trustworthy and helpful mortgage advisor. ”
A. Cameron, Auckland.
“ After being recommended to us by a friend, Karen was instrumental in helping my wife and I achieve the goal of becoming homeowners before 30. Her knowledge, experience, attention to detail, and willingness to answer countless questions made our first home buying experience feel simple and easy to understand. We will definitely recommend Karen to our family and friends in the same way she was recommended to us. Thanks, Karen! ”
Michael and Eseta, Auckland
“ As a first home buyer getting in touch with Karen was such a good decision. Karen listened, understood my situation, and then tailored mortgage options for me to choose from.
I was new to buying property, I had lots of questions and she not only answered, but took the time to explain some of the complexities until I understood them.
It's really valuable to have her on your team representing you to lenders. She made sure I was looked after and I was confident I would get the best deal for me and not be taken advantage of.
I would highly recommend. ”
J. Bradley – Auckland
“ Thank you for helping us navigate through this journey as first home buyers. We had done our homework so we had an idea of what we wanted to achieve, but it was great to have you guiding us through exactly what our options were in regards to affordability, costs and mortgage rates, etc. Even more, so that you were able to secure better rates than we expected initially, and then to appeal to have these adjusted so we could benefit from the post Covid - 19 banks rates is fantastic! Thanks again. ”
Dave and Alison, Auckland
“ Karen is amazing. I unintentionally threw so many curve balls her way and she not only dealt with them, she made it so manageable and easy. Karen kept me in the loop every step of the way and went over and above what I could have ever expected or imagined. She made the whole process very easy to understand and gave all the possible options while explaining everything in a very clear and concise manner. Karen gave me hope when I would have thought it was all over and managed to get me into my dream home. I have no problem recommending Karen and she will be the only broker I ring in the future. Thanks so much for being absolutely amazing! ”
S. Haliday - Auckland
